"Norman is everything you want in a communicator and campaign manager - competent, direct, honest and so much fun to work with. He's a professional with a heart of gold who can run the numbers and tell you what they mean (in plain language normal people can understand). He takes his work seriously, but doesn't take himself too seriously - and when you're working in a stressful environment, there's almost nothing more important than that. Norman will always deliver on his commitment to clients, and then some.

I've had the pleasure of working Norman as both a vendor and a colleague, and would welcome and delight in the opportunity to work with him again. You should too."

Lesli Boldt
Principal, Boldt Communications

Project Manager, 2010 Host City
Communications at City of Vancouver
What We Do

Tactical Outcomes is a Public Engagement firm that helps you reach out, listen and engage people. We help you find and target your audience, communicate your cause, and engage people and citizens. We specialize in:

  • Public Engagement – Community meetings, surveys, focus groups, elections, forums and conferences
  • Communications – Message development and positioning, Design and branding (print, web, multi-media), Direct communications (phone, internet, and main street), media relations, public speaking or presentations

We bring communications and engagement together online and on the ground.

Target
Who are you talking to?
Who do you need to talk to?
How do you find them?

Communicate
Are you talking at people or with people?
How do you reach out to thousands of people?
How do you find out if there is support?

Engage
Who can help you?
Who do you need to engage?
Who do you need to listen to?
How will they help you?